Dr. Gillian Pantone
Originally from Ridgefield, CT, my parents moved our family to Seoul, S. Korea, during my High School years. After graduating from Seoul Foreign School, I zigzagged across the world. I later found myself back in Korea, where I met my future husband stationed with the US Army. We relocated to Ft. Hood, Texas, where my husband finished his active duty status. We eventually made our way to College Station, where I attended vet school and graduated from Texas A&M College of Veterinary Medicine in 2009.
Family matters then moved us to the great state of North Carolina, where we have been ever since. I have worked at diverse clinics in Charlotte (including Mixed Pet Vet for three years), gaining business knowledge and developing my veterinary skills. I left Mixed Pet for a few years to follow my passion for veterinary dentistry. I am thrilled to be back with Mixed Pet Vet applying my advanced dentistry training in our new dental surgical suite. When I am not head down and laser-focused on routine or extended dental surgery procedures, I am eager to see patients for their wellness and sick visits.
My husband and I share our lives with four large dogs. Two Olde English Bulldogges named Petyr and Jolene, two Rottweilers, Rogue, and our youngest family member, Moana. My other passions are puzzles, trying to stay fit, rum, and creating delicious homemade Korean food (or any food!).
Brittany M.
Would highly recommend this Vet! This is our first time having a puppy and they were patient and understanding with all the questions we had. Our puppy was cared for extremely well and did not fuss at all.
Response from the owner: Thank you for the wonderful review! We’re so happy to hear that you and your puppy had a great experience with us. It’s always a pleasure to help new pet parents, and we’re glad we could answer all your questions and provide gentle care for your pup. We're here for you anytime and look forward to seeing your puppy again!
Kellie L.
Terrific service. The vet took extra time to sit with me and answer ALL my questions for our new puppy. Front desk staff always helpful with questions and rescheduling appts. Thankful they are our go-to for pet care!
Response from the owner: Thank you so much for your kind words! We're thrilled that our team provided the attentive care and support you and your new puppy needed. It’s great that our vet and front desk staff made a positive impression. We’re grateful to have you as part of our pet care family and look forward to continuing to support you and your furry friend. If you have more questions or need anything else, don’t hesitate to reach out!
Patricio B.
I have had a hard time finding a good vet in Charlotte, but went here on a recommendation from someone I trust. I had an excellent experience. Not only was the staff great as a whole, the vet spent an extended amount of time with me, much more than any other vet has. As a testament to how good my experience was, I plan on keeping them as my primary vet even though they're a solid 35 min away.
Response from the owner: Thank you so much for your glowing 5-star review! We're thrilled you had a positive experience at our practice. Your kind words mean a lot to us and inspire our team to continue providing the best possible care for your pets.If you ever have any questions or need further assistance, please don't hesitate to let us know. We look forward to seeing you and Larry again soon!
Elizabeth W.
The office is very friendly upon arrival and prompt. Very clean and updated. The vet himself is kind and knowledgeable and provided us a lot of helpful puppy advise. We have been greatly pleased with this office and would recommend to a friend.
Response from the owner: Thank you for the kind words, great reference, and fantastic five stars ⭐️⭐️⭐️⭐️⭐️. The entire team looks forward to your next visit!
Corey G
I recently completed my third visit to Mixxed Pet with my dog Luna, and I've gathered enough experience to share a thorough review. Despite Mixxed Pet being a bit of a trek from our home, I've found the journey worthwhile, thanks to the overall positive experiences we've had. The clinic has demonstrated a commendable commitment to pet health, although there are a few areas I believe could enhance their service even further.**Pros:**- **Comprehensive Care:** Across our visits, Luna has received attentive and thorough care. The staff's dedication to animal welfare is evident, and their expertise instills confidence in their treatment decisions.- **Take-Home Preventatives:** An appreciable aspect of Mixxed Pet is their preventive care approach. They provide necessary treatments to continue care at home, which helps in maintaining Luna's health between visits.**Suggestions for Improvement:**- **Pre-Visit Coordination for Preventatives:** While the take-home preventive treatments are beneficial, it would be significantly more convenient if these could be provided in advance. Currently, obtaining these treatments necessitates an additional visit, incurring extra fees, which seems an area ripe for optimization.- **Transparency in Treatment:** I've noted that during visits, pets are taken to the back for their shots, away from the owner's view. While I trust the professionalism of the Mixxed Pet team, having the option for these to be administered in the owner's presence could offer reassurance and peace of mind. It’s understandable there may be valid reasons for the current approach, but an option for owner visibility could be comforting.- **Education on Risks and Signs:** After one of the treatments, specifically the flea and tick prevention combo, Luna exhibited unusual behavior that raised concerns about seizures. It underscores the importance of vets communicating potential risks and signs to watch for with any treatment. Greater transparency and education on this front would be incredibly beneficial for pet owners to make informed decisions and monitor their pets effectively post-treatment.**Final Thoughts:**Mixxed Pet has been a haven of care for Luna, marked by professional service and genuine concern for her well-being. While the commute is a consideration, the quality of care Luna receives makes it unquestionably worthwhile. As with any service, there is always room for growth and improvement. Incorporating feedback on treatment transparency, education on potential risks, and streamlining preventive care could elevate the Mixxed Pet experience further. Despite these suggestions, my trust in Mixxed Pet remains strong, and Luna will continue to be a regular patient. Their dedication to pet health is evident, and it's comforting to know that Luna is in capable hands.Corey Gilbert & Luna Gilbert
Response from the owner: Thank you so much for the 5-star ⭐️⭐️⭐️⭐️⭐️ review and comprehensive feedback. We appreciate your pros & cons and will discuss with the team areas of congratulations for a job well done and areas of refinement.
Perla H.
A very nice and well taking care of us. Quickly and very sweet staff. The Doctor took his time to explain the path of the puppy. I am so grateful for his time .
Response from the owner: Thank you so so much for the kind comments 🫶 and five star rating. The entire veterinary team is delighted we able to help you and your puppy 🐶
Peachez B.
Everyone is friendly and loving to my puppy. Very professional and helpful! They have to be amazing because I travel from Huntersville to Ballantyne approximately 25-30 miles
Response from the owner: Peachez - thank you so, so, so much for being such a dedicated client to Mixed Pet and a compassionate pet parent. Your kind words mean so much to the entire team. Thank you again.
Lynne D.
Mixed Pet has been my veterinarian for nearly 20 years. They know my pets and they know my family. They have always found a way to answer any question and squeeze me in when needed. They are flexible in their approach and always have provided me with options and quality care
Response from the owner: It totally warms our hearts that we have made such a positive impact in the community and to you and your family 🐶🐶🐶 specifically. Thank 🙌🏻 you so much for the kind words. It means EVERYTHING 🫶 to the entire team at Mixed Pet.
Chelsie E.
Super friendly staff who always follow up on your pets and care for them like they were their own. They give me peace of mind knowing my dog is taken care of
Response from the owner: Chelsie - Thank you so much for the five stars ⭐️⭐️⭐️⭐️⭐️. Acknowledgment of our service makes us very, very happy! The staff is thankful that we were able to give you peace of mind.
Gigi P.
My puppy Dilla loves his friends at Mixed Pet! They take great care of him and we love the app! It’s so easy to schedule and the resources are great when you need to learn more about your pet.
Response from the owner: We love 🐶 Dilla!! We are excited that you like the app as well. We hear positive feedback about the functionality and valuable resources available to clients 24/7, and we say it does everything except take Dilla out for a walk 🤣.
Kelly K.
Very knowledgeable, friendly, and kind Doctor, Dominique, and front desk staff was a true pleasure to meet. Our little Khloe, and our other two pups will be going to see them from now on! Our pups are our fur babies and we only want the best for them!
Response from the owner: Dr. Pantone, Dominique, and the entire team at Mixed Pet appreciate your kind words. We strive for every patient to give the utmost care, compassion, and medical expertise. As a boutique, privately owned practice, each comment, review, or sentiment immensely impacts the entire team. We don't hit a home run every time but genuinely try to go above and beyond the fences. Thank you for recognizing our daily purposes.
Darryl B.
I've been at Mixed Pet for over 20 years and the staff here has always taken care of our pets like they were their own. Friendly, Professional and Caring. Wouldn't trust anywhere else with my pets mainly because they really love animals and will always do their best to make sure they are healthy and happy. Thank You
Response from the owner: Thank you so much for your kind words. We are lucky to have you as a loyal client for all these years! 🌟😃🐾
Telra Family C.
I just love how friendly everyone is and how fast we are always able to get in for anything. I always get my questions answered and visits are thorough yet quick.
Response from the owner: Thank you very much for your great review! 😁🌟👍
Sharon D.
Thank you Mixed Pet Vet for your excellent care, outstanding customer service, and true concern for our three dogs and their health. I never feel that I am being talked into unnecessary procedures or products. I am also so appreciative of being able to get appointments promptly when my girls are not feeling their best.
Response from the owner: Thank you, Sharon! We are lucky to have you as our loyal client and love your girls! ❤
